GE Excessive Vibration / Out-of-Balance Spin

Washer-dryer combo makes loud banging or knocking noises during spin; unit may move or walk.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Unit not level, Worn suspension rods or dampers, Broken tub springs, Shipping bolts not removed on new installation

How to Fix / Troubleshooting

Safety first: Unplug the unit before adjusting feet or accessing suspension.

  • Level the machine: Use a bubble level on top of the unit. Adjust the leveling feet until the washer-dryer is stable and does not rock. Tighten lock nuts.
  • Check shipping bolts: On new installations, ensure all shipping bolts and transit braces have been removed from the rear.
  • Inspect suspension: From the top or rear, inspect GE suspension rods/springs and dampers for breakage or oil leakage. Replace as a set if worn.
  • Load distribution: Avoid washing single heavy items alone; mix with other garments to balance the load.
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Repair Difficulty

Medium 3/5

Required Part

GE Suspension Rods / Springs
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