E11
Gorenje
Drain / Pump Feedback Error
Washer-dryer displays E11; machine may stop with water inside or fail to progress.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Partially blocked drain pump, Intermittent pump operation, Loose pump wiring connector, Control board not detecting pump current correctly
How to Fix / Troubleshooting
Safety first: Unplug the appliance and prepare for water spillage when opening the pump filter.
- Clean pump filter thoroughly: Access the front pump filter, remove all debris, and check the impeller for free movement.
- Check for intermittent blockage: Inspect the drain hose and standpipe for partial clogs that may slow draining.
- Inspect pump wiring (advanced): From the bottom or rear, locate the pump and ensure the connector is tight and wires are undamaged.
- Test pump operation: With the machine reassembled, run a drain program and listen for consistent pump noise. If it hums but does not move water, replace the pump.
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Repair Difficulty
Medium
3/5
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