Gorenje
Drum Not Turning / Drive Failure
Washer-dryer drum does not turn during wash or dry, but you can hear humming or water filling.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or slipped drive belt, Seized drum bearings, Faulty motor, Foreign object jammed between drum and tub
How to Fix / Troubleshooting
Safety first: Unplug the appliance before inspecting the belt or motor.
- Check drum movement: Try to rotate the drum by hand. If it is jammed, there may be a foreign object or bearing failure.
- Inspect belt (advanced): Remove the rear panel and check if the belt is still on the pulleys. Replace if broken or stretched.
- Check for obstructions: If the belt is intact but the drum is hard to turn, inspect between the drum and tub for trapped items (e.g., bra wires).
- Test motor: If the drum turns freely by hand but not under power, test the motor and wiring as described in motor error procedures.
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Repair Difficulty
Medium
3/5
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