Washer-dryer powers on but will not start any program; Start button unresponsive or program cancels immediately.

Safety first: Do not open the cabinet for this fault unless you are comfortable working with electronics.

• Check child lock: Look for a key or lock symbol on the display. On many Gorenje models, press and hold the designated button combination (often two buttons marked with a key icon) for several seconds to toggle the lock.
• Reset the machine: Turn the program selector to OFF, wait 30 seconds, then select a simple program and press Start/Pause firmly.
• Inspect buttons: If some buttons work and others do not, the membrane or tact switch for Start/Pause may be faulty and the UI board may need replacement.