Washer-dryer stops mid-cycle and displays E09; may not respond to program changes.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect mains power before removing the control panel or top cover.
- Step 1 – Power reset: Turn the machine off, unplug it for at least 5 minutes, then reconnect and try a short cycle. Sometimes transient faults clear after a reset.
- Step 2 – Inspect wiring: Remove the top cover and locate the main control PCB. Check all multi-pin connectors for secure fit and signs of overheating or corrosion. Reseat connectors firmly.
- Step 3 – Check user interface cable: Inspect the ribbon cable or harness between the display/control panel and the main PCB. Ensure it is not pinched or damaged.
- Step 4 – Visual PCB inspection: Look for burnt components, cracked solder joints, or moisture damage on the PCB. Do not touch tracks with power applied.
If E09 persists after reseating connectors and there is visible PCB damage, the main control board will likely need replacement and programming, which should be performed by a Gram-authorized technician.
Repair Difficulty
Required Part
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