Gram Load Imbalance or Suspension Wear

Washer-dryer makes a loud knocking or banging noise during spin.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Single heavy item causing imbalance, Worn shock absorbers, Loose concrete counterweight, Broken suspension spring

Safety first: Unplug the machine before internal inspection.

Step 1 – Rebalance load: Pause the cycle, redistribute clothes evenly, and avoid washing single heavy items alone.
Step 2 – Check leveling: Ensure the machine is level and stable on the floor.
Step 3 – Inspect counterweights: Remove the top/front panel and check that the concrete or cast-iron weights are secure. Tighten mounting bolts if loose.
Step 4 – Examine dampers and springs: Replace worn shock absorbers and any broken springs.

Medium 3/5

Shock Absorber Set

Check Price on Amazon

We may earn a commission from links on this page.