E18
Hisense Partial Drain / Drain Timeout

Washer-dryer shows E18, often related to drain timeout or partial drain during drying

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Partially blocked Hisense drain pump filter, Obstructed drain hose, Weak drain pump, Incorrect drain hose height causing backflow

How to Fix / Troubleshooting

Safety first: Unplug the appliance and prepare for water spillage when opening the pump filter.

  • Clean pump filter: Open the lower front access panel and remove the pump filter. Clear all debris and check the impeller for free movement.
  • Inspect drain hose routing: Ensure the hose is installed at the correct height and not submerged in standing water, which can slow draining.
  • Check standpipe: Verify the household standpipe or sink drain is not blocked.
  • Test pump performance: Run a drain-only program and observe the water flow. If weak or intermittent, the Hisense drain pump may be failing and should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Hisense Drain Pump Assembly
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