Hisense
User Interface Keypad / Touch Control Fault
Washer-dryer display works but buttons respond intermittently or select the wrong function
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture ingress into control panel, Worn or damaged Hisense touch keypad, Loose ribbon cable between UI and PCB, Faulty UI board
How to Fix / Troubleshooting
Safety first: Unplug the appliance before removing the control panel.
- Dry the panel: If the panel has been exposed to steam or spills, allow it to dry completely. Avoid spraying cleaners directly onto the panel.
- Reset power: Unplug for several minutes and reconnect to clear temporary glitches.
- Inspect ribbon cable: Remove the control panel and reseat the ribbon cable between the UI and main PCB.
- Replace UI board: If buttons remain erratic, replace the Hisense control panel (UI board) assembly.
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Repair Difficulty
Medium
3/5
Required Part
Hisense Control Panel (UI Board)
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