Hisense Door Lock Stuck / Mechanical Jam

Washer-dryer door is stuck locked at the end of the cycle, no error code shown

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Possible Causes

Swollen or warped door gasket, Jammed Hisense door lock mechanism, Control board not sending unlock signal, High water level preventing unlock

How to Fix / Troubleshooting

Safety first: Unplug the appliance. Do not force the door open with excessive pressure.

  • Wait a few minutes: Some models delay unlocking after heating. Wait 2–5 minutes and try again.
  • Check water level: If water is visible, run a drain/spin if possible. If not, manually drain via the pump filter.
  • Use emergency release: Access the emergency door release near the pump filter and pull gently to open the door.
  • Inspect lock and gasket: Once open, inspect the door lock and gasket for damage or misalignment. Replace the Hisense door lock assembly if it sticks mechanically.
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Repair Difficulty

Easy 2/5

Required Part

Hisense Door Lock Assembly
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