Hisense Biofilm / Mold Build-Up in Drum and Tub

Washer-dryer has a strong musty or moldy odor inside the drum

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Possible Causes

Frequent low-temperature washes, Residual detergent and softener buildup, Standing water in door gasket folds, Clogged Hisense drain pump filter

How to Fix / Troubleshooting

Safety first: Use appropriate cleaning agents and avoid mixing chemicals (e.g., bleach and vinegar).

  • Clean gasket: Wipe the door gasket thoroughly with a cloth and a mild bleach solution. Pay attention to folds where water collects.
  • Run drum clean cycle: If your Hisense combo has a tub clean program, run it with a washing machine cleaner or a cup of washing soda (follow product instructions).
  • Clean dispenser drawer: Remove the detergent drawer and scrub away mold and residue. Clean the housing as well.
  • Clean pump filter: Remove and clean the drain pump filter to prevent stagnant water.
  • Vent after use: Leave the door and dispenser slightly open between cycles to allow drying and reduce odor.
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Repair Difficulty

Very Easy 1/5
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