Hisense
Excessive Vibration / Suspension or Bearing Fault
Washer-dryer makes loud banging or knocking noises during spin
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unbalanced load, Worn Hisense suspension dampers, Broken suspension springs, Failing drum bearings or spider arm
How to Fix / Troubleshooting
Safety first: If the machine is moving violently, press power off and wait for the drum to stop before approaching.
- Redistribute load: Open the door and rearrange laundry. Avoid washing single heavy items alone.
- Level the machine: Adjust the feet so the Hisense combo is stable and does not rock when pushed diagonally.
- Inspect suspension: Remove the top and rear panels to inspect springs and dampers. Replace worn Hisense suspension dampers in pairs or as a full set.
- Check bearings (advanced): Spin the empty drum by hand. A rumbling or grinding noise suggests bearing failure, which typically requires tub and bearing replacement by a professional.
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Repair Difficulty
Hard
4/5
Required Part
Hisense Suspension Damper Set
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