Washer-dryer shows E13; may be associated with water detected in base or leak during drying

Safety: Unplug the appliance and turn off water supply. Water in the base can contact live parts.

• Tip and inspect base: Carefully tilt the machine slightly backward and look underneath for water. Many Hoover models have a float switch in the base tray that triggers E13.
• Dry the base: If water is present, soak it up with towels or use a wet/dry vacuum. Allow the base and float switch to dry completely.
• Identify leak source: Remove the rear and/or side panels. Run a short fill or rinse cycle while observing (use a torch). Look for drips from hoses, pump, tub seal, or heater gasket.
• Check hoses and clamps: Inspect the sump hose, drain hose, and recirculation hoses for splits or loose clamps. Tighten or replace as needed.
• Inspect pump and heater seals: Look for water around the drain pump body and wash heater gasket. Replace seals or components if leaking.
• Condenser and dryer leaks: Ensure the condenser (if fitted) is clean and seated correctly. Blocked condensers can cause water to overflow into the base.
• Test after repair: Once leaks are fixed and the base is dry, reconnect power and run a test cycle to confirm E13 is cleared.