Hoover
Excessive Vibration / Suspension Fault
Washer-dryer makes loud banging or knocking during spin; machine moves across floor
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Transit bolts not removed, Worn shock absorbers (dampers), Broken suspension springs, Uneven floor or unlevel machine
How to Fix / Troubleshooting
Safety: Unplug before tipping or moving the appliance.
- Check transit bolts: Ensure all shipping bolts at the rear have been removed according to the Hoover installation guide.
- Level the machine: Adjust the front and rear feet so the washer-dryer is stable and does not rock. Use a spirit level.
- Load distribution: Avoid single heavy items; mix large and small garments to balance the load.
- Inspect dampers and springs: Remove side or rear panels and check shock absorbers for oil leaks or looseness, and springs for stretching or breakage. Replace worn dampers or springs in pairs.
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Repair Difficulty
Medium
3/5
Required Part
Shock Absorber (Drum Damper)
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