Hoover
User Interface / Control Lock Fault
Washer-dryer powers on but will not start any program; start button unresponsive
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Child lock enabled, Faulty start/pause button, Defective user interface PCB, Loose ribbon cable to main board
How to Fix / Troubleshooting
Safety: Unplug before removing the control panel.
- Check child lock: Refer to the Hoover manual for the key combination to toggle child lock (often holding two buttons). Disable it and try again.
- Try different programs: Select another cycle to rule out a specific program fault.
- Inspect control panel: Remove the top cover and control panel. Check the start button mechanism for sticking or physical damage.
- Check ribbon cable: Ensure the ribbon cable between the user interface and main PCB is fully seated and undamaged.
- Replace UI PCB: If the button is mechanically sound but unresponsive, the user interface board may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
User Interface PCB
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