Kenmore User Interface / Keypad Failure

Control panel buttons are unresponsive or respond intermittently; display may flicker.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn or damaged keypad, loose ribbon cable, moisture intrusion into console, failed UI control board

Safety first: Unplug the unit before removing the console.

Power reset: Unplug for 5 minutes, then reconnect to see if the UI resets.
Inspect console: Remove the console and check the ribbon cable and connectors. Reseat them firmly.
Check for moisture or corrosion: Dry any moisture and clean light corrosion with contact cleaner.
Replace UI board: If specific buttons do not work or the display flickers despite good connections, replace the user interface control board.

Medium 3/5

User Interface Control Board

Check Price on Amazon

We may earn a commission from links on this page.