F71
Kenmore User Interface / Control Mismatch or Stuck Key

Washer-dryer combo shows F71 and may not respond correctly to cycle selections.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or shorted keypad, incorrect control board replacement, UI firmware mismatch, moisture in console

How to Fix / Troubleshooting

Safety first: Disconnect power before working on the console.

  • Keypad test: With power on, press each button individually and observe if the display responds correctly. If some keys do not respond or trigger other functions, the UI is likely faulty.
  • Dry the console: If the console has been exposed to steam or spills, unplug the unit and allow it to dry for 24 hours. Do not use heat guns directly on electronics.
  • Verify correct parts: If a board was recently replaced, confirm that the correct Kenmore part number and version were installed for your model.
  • Replace UI board: If keys remain erratic, replace the user interface board.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Control Board
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