UE
Kenmore Unbalanced Load / Spin Fault

Washer-dryer combo displays UE or uE and will not spin at high speed; drum may repeatedly try to balance the load.

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Possible Causes

Load not distributed evenly, too few items in drum, worn suspension springs or shock absorbers, out-of-level installation

How to Fix / Troubleshooting

Safety first: Keep hands clear of the drum while it is moving. Unplug the unit before adjusting leveling feet.

  • Redistribute load: Open the door when safe and redistribute clothes evenly around the drum. Avoid washing a single heavy item alone.
  • Check machine level: Use a bubble level on the top of the unit. Adjust the front and rear leveling feet until the washer-dryer is stable and does not rock.
  • Inspect suspension: If UE occurs frequently with normal loads, inspect the suspension springs and shock absorbers for leaks, broken mounts, or excessive play. Replace worn components.
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Repair Difficulty

Easy 2/5

Required Part

Shock Absorber Kit
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