Kenmore Dispenser Flow / Valve Issue

Washer-dryer combo does not dispense detergent, bleach, or softener properly; cups remain full after cycle.

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Possible Causes

Clogged dispenser drawer or housing, failed dispenser water valve, dispenser motor not indexing, low water pressure

How to Fix / Troubleshooting

Safety first: Unplug the unit and turn off water supply before removing hoses.

  • Clean dispenser: Remove the drawer and scrub all compartments and siphon caps. Clean the housing water jets with a small brush or toothpick.
  • Check water pressure: Ensure both hot and cold supply valves are fully open and hoses are not kinked.
  • Test dispenser valve: During a cycle, listen for water entering the dispenser. If silent, test the dispenser solenoid coils for continuity and replace the valve assembly if open.
  • Dispenser motor (if rotary type): If your model uses a motorized dispenser, verify that the motor turns during the cycle. Replace if seized or inoperative.
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Repair Difficulty

Easy 2/5

Required Part

Dispenser Water Inlet Valve
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