Kenmore Door Lock Stuck Closed

Washer-dryer combo door will not unlock at the end of the cycle; no error code displayed.

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Possible Causes

Mechanical jam in door lock, swollen or warped door boot pressing on latch, control not sending unlock signal, residual water in drum

How to Fix / Troubleshooting

Safety first: Unplug the unit. If water is inside, drain manually with a wet/dry vacuum or by opening the pump filter slowly.

  • Wait for cool-down: Some models delay unlocking if water is too hot. Wait 5–10 minutes and try again.
  • Manual release: Use the manual release tab near the door lock (accessed from the lower front or by pulling back the boot) to open the door.
  • Inspect lock and boot: Check for damage or misalignment. Replace the door lock if it sticks mechanically.
  • Check for standing water: If water remains in the tub, resolve drain issues first; the control will not unlock with water present.
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Repair Difficulty

Easy 2/5

Required Part

Door Lock Assembly
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