Kenmore No Tumble / Wash Motor Failure

Washer-dryer combo fills with water but will not agitate or tumble; drum does not move during wash.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed drive motor, broken or slipped drive belt (if belt-driven), faulty motor control board, loose motor wiring harness

Safety first: Unplug the unit before accessing the rear or bottom.

Check for error codes: Even if none are displayed, run a diagnostic mode if available to see stored codes.
Inspect belt (if applicable): Remove rear panel and check if the drive belt is intact and properly tensioned on the motor and drum pulleys. Replace if broken or badly worn.
Inspect motor wiring: Ensure the motor connector is fully seated and wires are not damaged.
Test motor: Use a multimeter to check motor windings. If open or shorted, replace the motor assembly.

Hard 4/5

Drive Motor Assembly

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