Washer-dryer does not drain completely; clothes remain wet and water is left in the drum.

Safety first: Unplug the appliance and prepare towels for water spillage.

• Clean pump filter: Access the drain pump clean-out and remove any debris. Even small obstructions can reduce pump performance.
• Inspect impeller: With the filter removed, feel the impeller for looseness or damage. Replace the pump if the impeller is broken or wobbly.
• Check drain hose and standpipe: Ensure the hose is not kinked and the standpipe is not partially blocked. Flush the hose with water.
• Run drain/spin test: After cleaning, run a drain and spin cycle with no load to verify that water is fully removed.