KitchenAid
Motor or Door Lock Interlock Issue
Washer-dryer fills with water but will not start washing (no drum movement).
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Door not locking properly, failed door lock switch, faulty drive motor, defective motor control
How to Fix / Troubleshooting
Safety first: Unplug the unit before servicing.
- Confirm door lock: Listen for the door lock click when starting a cycle. If the door lock light does not come on, inspect and test the door lock assembly and replace if faulty.
- Check for error codes: Even if not displayed, enter diagnostic mode (per service manual) to see if a hidden code points to motor or lock issues.
- Inspect motor and wiring: Remove the rear panel and check the motor harness. Reseat connectors and look for damage.
- Test motor: If accessible, run a diagnostic motor test. Replace the drive motor if it does not run and tests open on windings.
- Motor control: If the motor and lock are good, the motor control or main control may be defective.
Advertisements
Repair Difficulty
Hard
4/5
Required Part
Door Lock Assembly
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements