KitchenAid Out-of-Balance Detection Sensitivity / Suspension Wear

Washer-dryer frequently stops and restarts spin due to unbalanced load, even with normal loads.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Weak shock absorbers, worn suspension springs, faulty out-of-balance sensor (if equipped), control algorithm reacting to excessive movement

Safety first: Unplug the unit before inspecting suspension components.

Verify loading habits: Ensure loads are not mixed with very heavy and very light items. Balance loads as much as possible.
Inspect shocks and springs: Access the shocks and springs and check for wear or damage. Replace worn components with OEM KitchenAid parts.
Level the machine: Confirm the washer-dryer is level and stable. Adjust feet as needed.
Check for sensor (if present): Some models use a vibration sensor. Inspect its mounting and wiring; replace if damaged.

Medium 3/5

Shock Absorber Kit

Check Price on Amazon

We may earn a commission from links on this page.