KitchenAid
Out-of-Balance or Installation Issue
Washer-dryer vibrates excessively or walks across the floor during spin.
Advertisements
Possible Causes
Shipping bolts not removed, unit not leveled, worn shock absorbers, weak floor structure
How to Fix / Troubleshooting
Safety first: Unplug the unit before adjusting feet or inspecting underneath.
- Check shipping bolts: Verify that all rear shipping bolts and spacers were removed during installation. If still present, remove them per the installation manual.
- Level the appliance: Adjust the front and rear leveling feet so the unit is perfectly level front-to-back and side-to-side. Lock the feet with the jam nuts.
- Inspect shocks and springs: Check for worn or broken suspension components and replace as needed.
- Floor reinforcement: Ensure the washer-dryer is on a solid, rigid floor. Avoid weak platforms or flexing subfloors. Reinforce the floor if necessary.
- Load practices: Avoid single heavy items (like one large blanket). Balance loads with similar items.
Advertisements
Repair Difficulty
Easy
2/5
Required Part
Shock Absorber Kit
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements