E12
Liebherr
Unbalanced Load / Spin Protection Fault
Washer-dryer shows E12 and stops during spin; drum may be heavily loaded or unbalanced.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Excessive load size, Single heavy item causing imbalance, Worn suspension shock absorbers, Faulty imbalance sensor (if fitted)
How to Fix / Troubleshooting
Safety first: Unplug the appliance before reaching into the drum.
- Redistribute load: Open the door once unlocked and remove some items. Separate heavy items (e.g., bath mats, blankets) and run them in smaller loads. Restart a spin-only program.
- Check installation: Ensure the Liebherr washer-dryer is level and stable. Adjust the feet so the machine does not rock.
- Inspect shock absorbers: Remove the rear or side panel and inspect the suspension struts/shock absorbers for oil leakage or looseness. If the drum bounces excessively when pushed, replace the shock absorbers as a pair.
- Imbalance sensor: Some models use a sensor on the motor or tub. Check its wiring and mounting. Replace if damaged and confirmed faulty.
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Repair Difficulty
Medium
3/5
Required Part
Shock Absorber Set
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