Drying performance is poor or non-existent; E11 displayed near end of drying cycle.

Safety first: Disconnect power and allow the dryer section to cool before working inside.

• Step 1 – Confirm symptom: Clothes remain wet or only slightly warm after a full drying cycle, and E11 appears. Ensure the load size is within the machine's drying capacity.
• Step 2 – Locate dryer NTC: Remove the top cover and, if necessary, the rear panel to access the dryer air duct. The dryer NTC is usually clipped into the duct or heater housing.
• Step 3 – Inspect and reseat connector: Check the NTC wiring plug for secure fit and signs of heat damage. Clean and reseat the connector.
• Step 4 – Measure NTC resistance: At room temperature, measure resistance across the NTC terminals. Compare with typical values (often 20–30 kΩ at 20°C). Replace the sensor if readings are open, shorted, or far out of range.
• Step 5 – Wiring and PCB: If a new NTC does not resolve E11, inspect the wiring harness to the PCB for continuity. Persistent faults may indicate a defective control PCB dryer circuit, requiring board replacement.