E20
Magic Chef Keypad / Button Input Error

Washer-dryer combo displays E20; unit may not respond to button presses or behaves erratically.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or shorted keypad button, Moisture under control panel, Faulty user interface PCB, Damaged ribbon cable

How to Fix / Troubleshooting

Safety first: Unplug the appliance before removing the control panel.

  • 1. Check for stuck buttons: Press each button individually and feel for proper travel and return. A button that feels stuck may be physically jammed.
  • 2. Dry the panel: If detergent or water has splashed onto the panel, allow it to dry completely. Do not use a hair dryer on high heat directly on the electronics.
  • 3. Access the UI board: Remove the screws securing the control console and gently lift it away. Inspect the keypad membrane and UI PCB for corrosion or damage.
  • 4. Inspect ribbon cable: Ensure the ribbon cable between the keypad and board is fully seated and not torn.
  • 5. Replace faulty UI assembly: If buttons remain unresponsive or E20 persists, replace the user interface board or complete console assembly as specified for your Magic Chef model.
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Repair Difficulty

Medium 3/5

Required Part

User Interface (Keypad) Assembly
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