Magic Chef Severely Unbalanced Drum / Suspension Failure

Washer-dryer combo spins but makes very loud banging or knocking noises, especially at high speed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn suspension rods or dampers, Broken tub springs, Loose concrete counterweight, Damaged shock absorbers

How to Fix / Troubleshooting

Safety first: Unplug the unit. Do not continue running the machine if it is violently shaking; damage can worsen.

  • 1. Verify leveling: Adjust the leveling feet so the unit is stable and does not rock when pushed diagonally.
  • 2. Inspect suspension components: Remove the top and rear panels. Check suspension rods, springs, and dampers for oil leakage, breakage, or detachment.
  • 3. Check counterweights: Inspect concrete or cast-iron weights bolted to the tub. Tighten any loose bolts and replace cracked weights.
  • 4. Replace worn suspension parts: Replace all rods or shocks as a set to maintain balanced support.
  • 5. Test with small load: After repair, run a spin cycle with a small, evenly distributed load to confirm noise reduction.
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Repair Difficulty

Hard 4/5

Required Part

Suspension Rods / Shock Absorbers
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