Maytag
Drive System Failure
Washer-dryer combo drum does not spin or tumble in wash or dry modes, but unit powers on.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or slipped drive belt, failed drive motor, seized drum bearings, faulty motor control on main board
How to Fix / Troubleshooting
Safety first: Unplug the unit before removing panels. The drum and motor can move suddenly.
Step-by-step checks:
- 1. Try to spin drum by hand: Open the door and rotate the drum. If it is very hard to turn or grinds, suspect bearing or mechanical seizure.
- 2. Inspect drive belt: Remove the rear panel. Check if the belt is on both the motor and drum pulleys. Replace if broken, frayed, or loose.
- 3. Check motor: With the belt off, spin the motor pulley by hand; it should turn smoothly. If seized or rough, replace the motor.
- 4. Run a spin test: After reassembly, run a spin-only cycle. If the motor hums but does not turn and the belt is good, further electrical diagnosis of the motor and control board is needed.
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Repair Difficulty
Hard
4/5
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