Washer-dryer combo makes loud banging or knocking noises during spin.

Safety first: Do not place hands inside the drum while it is spinning. Unplug the unit before adjusting components.

Step-by-step checks:

• 1. Check load: Pause the cycle and redistribute clothes. Avoid washing single heavy items alone; add a few towels to balance.
• 2. Level the unit: Use a bubble level on top of the machine. Adjust the leveling feet so the unit is stable and does not rock. Lock the feet with the jam nuts.
• 3. Verify shipping bolts: On recently installed units, ensure all rear shipping bolts and spacers have been removed from the back of the washer section.
• 4. Inspect shocks: Remove the rear or front panel and inspect the suspension shocks attached to the tub. If they are leaking oil, loose, or offer little resistance, replace them as a set.
• 5. Check springs: Inspect the upper tub springs for stretching or breakage. Replace any damaged springs.