E08
Monogram Unbalanced Load / Spin Speed Error

Washer-dryer combo fails to reach high spin speed; clothes remain very wet at end of cycle; E08 appears.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Severely unbalanced load, Worn or broken suspension springs or dampers, Faulty tachometer feedback from motor, Control board spin control fault

How to Fix / Troubleshooting

Safety first: Unplug the unit before inspecting internal components. Do not bypass safety interlocks.

Step-by-step checks:

  • 1. Rebalance the load: Open the door and redistribute laundry evenly around the drum. Avoid washing single heavy items (e.g., one bath mat). Run a spin-only cycle to see if E08 clears.
  • 2. Check machine leveling: Ensure the Monogram combo is level front-to-back and side-to-side. Adjust the leveling feet and lock them in place. Excessive movement can trigger unbalance errors.
  • 3. Inspect suspension system: Remove the top panel and gently press down on the drum. It should move smoothly and return to center. Inspect suspension springs and dampers (shock absorbers) for oil leakage, breakage, or detachment. Replace any worn components.
  • 4. Examine drum bearings and pulley: From the rear, check for excessive play in the drum shaft or wobbling of the pulley. Rough or noisy rotation may indicate bearing issues that affect spin.
  • 5. Verify tachometer feedback: Test the motor tachometer sensor as described for E07. Incorrect speed feedback can cause the control to abort high spin.
  • 6. Run diagnostic spin test: If available, enter service mode and run a spin test. Note any abnormal noises or vibrations and whether E08 reappears.

When to call a technician: If suspension and motor feedback are good but E08 persists, the main control board or drum bearings may be at fault and require professional diagnosis and repair.

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Repair Difficulty

Medium 3/5

Required Part

Suspension Dampers
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