Washer-dryer combo displays E13 and may stop operation; often associated with water detected in the base or leak tray.

Safety first: Unplug the appliance and turn off water supply. Water in the base can contact live components; do not operate the unit until the leak is resolved.

Step-by-step checks:

• 1. Inspect for visible leaks: Look around the front door, dispenser drawer, and rear hoses for dripping or pooling water.
• 2. Access the base pan: Remove the lower front panel or tilt the unit slightly (with assistance) to inspect the base. If water is present, carefully soak it up with towels or a wet/dry vacuum.
• 3. Check the float switch: Locate the leak detection float switch in the base. Ensure it moves freely and is not stuck in the raised (alarm) position. Dry the area thoroughly.
• 4. Run a visual leak test: With panels removed and power restored, run a short fill cycle while observing hoses, the tub-to-pump hose, the drain pump, and the water inlet/dispenser assembly for leaks. Immediately unplug if a leak is seen.
• 5. Replace leaking components: Common leak points include the door gasket (boot), tub-to-pump hose, and water inlet valve. Install OEM Monogram replacement parts and ensure all clamps are tight.
• 6. Reset error: After repairs and drying the base, restore power and run a test cycle to confirm E13 is cleared.

When to call a technician: If the leak source is not obvious or involves the outer tub or internal seals, professional service is recommended.