Washer-dryer combo displays E15 and may shut down unexpectedly; often associated with power issues or surges.

Safety first: Turn off the circuit breaker before inspecting the power connection. Do not operate the unit on an incorrect voltage supply.

Step-by-step checks:

• 1. Verify supply voltage: Confirm that the Monogram combo is connected to the correct voltage and phase as specified on the rating plate. Use a qualified electrician if unsure.
• 2. Inspect power cord and outlet: Check the cord for damage, burns, or loose connections at the terminal block. Tighten terminal screws if needed (with power off).
• 3. Check internal line filter: Locate the line filter/noise suppressor near the power entry. Inspect for burned components or loose connectors. Replace if visibly damaged.
• 4. Reset breaker: Ensure the dedicated breaker is not weak or tripping under normal load. Replace the breaker if necessary (by an electrician).
• 5. Inspect main control board: If E15 occurred after a storm or power surge, examine the board for burned areas. Replacement of the OEM Monogram control board may be required.

When to call a technician: Power and voltage issues can be hazardous. If you are not experienced with electrical systems, contact a professional technician or electrician.