E20
Monogram
Configuration / EEPROM Error
Washer-dryer combo shows E20 and may stop or behave unpredictably; often associated with internal sensor or configuration issues.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corrupted control board memory, Incorrect configuration after board replacement, Faulty main control board EEPROM, Power surge damage
How to Fix / Troubleshooting
Safety first: Unplug the unit before accessing the control board.
Step-by-step checks:
- 1. Power reset: Disconnect power for 10 minutes, then restore. Sometimes memory errors clear after a full reset.
- 2. Verify recent repairs: If the main control board was recently replaced, ensure it was programmed/configured correctly for your specific Monogram washer-dryer combo model.
- 3. Inspect control board: Remove the top panel and examine the main control for physical damage or burned components.
- 4. Reprogram or replace board: Many EEPROM/configuration errors require reprogramming or replacing the control board with the correct OEM Monogram part, often using service tools.
When to call a technician: E20 typically requires professional service to reprogram or replace the control board safely and correctly.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control Board
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