Washer-dryer combo leaves a musty or moldy odor on clothes and inside the drum.

Safety first: Use only cleaning products approved for washing machines. Do not mix bleach with other cleaners.

Step-by-step cleaning:

• 1. Run a tub clean cycle: Use the built-in tub clean program (if available) with a washer cleaner tablet or 1 cup of liquid chlorine bleach in the drum (no laundry).
• 2. Clean the door gasket: Pull back the gasket folds and wipe away mold, lint, and residue with a cloth and a solution of bleach and water. Rinse thoroughly.
• 3. Clean the dispenser drawer and housing: Remove the drawer, soak in hot soapy water, and scrub away buildup. Clean inside the housing with a brush.
• 4. Improve ventilation: After each use, leave the door and dispenser drawer slightly open to allow the interior to dry.
• 5. Check for standing water: Ensure the drain filter and pump are clear so water fully drains after cycles.

When to call a technician: Persistent odors despite thorough cleaning may indicate hidden standing water or drainage issues that need professional attention.