Washer-dryer combo leaves clothes very wet at the end of the cycle, even though it appears to spin.

Safety first: Unplug the unit before cleaning the pump filter or accessing the rear panel.

Step-by-step checks:

• 1. Clean the drain filter: Open the lower access panel, remove the pump filter, and clear all debris. Ensure the pump impeller spins freely.
• 2. Check the drain hose: Inspect for kinks or partial blockages. Flush the hose with water to ensure free flow.
• 3. Verify spin speed: Run a spin-only cycle with a small, balanced load. Observe whether the drum reaches full speed. Excessive vibration may cause the control to limit spin.
• 4. Inspect the drive belt: Remove the rear panel and check for a loose or worn belt. Replace the OEM Monogram belt if it slips or shows wear.

When to call a technician: If drainage and belt are good but extraction remains poor, motor or control issues may be present and require professional diagnosis.