Washer-dryer combo makes loud banging or knocking noises during spin cycles.

Safety first: Unplug the unit before inspecting internal components. Do not operate the machine with severe banging, as damage can worsen.

Step-by-step checks:

• 1. Rebalance the load: Stop the cycle, redistribute clothes evenly, and remove heavy single items. Run a spin-only cycle to see if noise improves.
• 2. Check leveling: Ensure the Monogram combo is level and all feet are firmly on the floor. Adjust and lock the feet as needed.
• 3. Inspect suspension dampers: Remove the front lower panel or rear panel to view the shock absorbers. Look for oil leakage, broken mounts, or excessive play. Replace worn OEM Monogram dampers in pairs.
• 4. Examine suspension springs: From the top, inspect the springs supporting the tub. Replace any that are stretched, broken, or detached.
• 5. Check counterweights and drum bolts: Verify that concrete or cast-iron counterweights are secure and that drum pulley bolts are tight.

When to call a technician: If noise persists after suspension repairs, drum bearings or structural components may be failing and require professional service.