Monogram Out-of-Balance Operation / Installation Issue

Washer-dryer combo vibrates excessively and "walks" across the floor during spin.

Advertisements

Possible Causes

Shipping bolts not removed, Unit not leveled, Weak or flexible floor, Worn suspension components

How to Fix / Troubleshooting

Safety first: Unplug the unit before tipping or adjusting feet. Use assistance to avoid injury.

Step-by-step checks:

  • 1. Confirm shipping bolts removed: Check the rear of the unit for any remaining shipping bolts or brackets that lock the drum. Remove all per installation instructions.
  • 2. Level the appliance: Adjust the leveling feet so the unit is stable and does not rock. Lock the feet in place with the jam nuts.
  • 3. Improve floor support: If installed on a weak or flexing floor, consider reinforcing the floor or using an anti-vibration pad designed for laundry appliances.
  • 4. Inspect suspension: If vibration persists, check suspension springs and dampers for wear as described in vibration-related faults.

When to call a technician: If proper installation and basic suspension checks do not resolve the issue, professional evaluation of internal components is recommended.

Advertisements

Repair Difficulty

Easy 2/5
Advertisements