E16
Montpellier Excessive Vibration / Unbalance Fault

Washer-dryer shows E16 and may stop during spin; often linked to excessive vibration or imbalance detection.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or broken suspension dampers, Loose concrete counterweights, Unbalanced load, Faulty unbalance detection via motor feedback

How to Fix / Troubleshooting

Safety first: Unplug the appliance before tipping or removing panels. The drum and weights are heavy.

Step-by-step checks:

  • 1. Check installation: Ensure the washer-dryer is level on a solid floor. Adjust the feet so the cabinet does not rock. Remove any transit bolts if the machine is newly installed.
  • 2. Check load distribution: Avoid washing a single heavy item. Redistribute laundry and run a spin-only cycle to see if E16 reoccurs.
  • 3. Inspect dampers: Remove the rear or front lower panel to access the suspension dampers. Check for oil leakage, broken mounts, or excessive free play. Replace dampers in pairs if worn.
  • 4. Check counterweights: Inspect the concrete or cast-iron weights at the front and/or top of the tub. Ensure all bolts are tight and that the weights are not cracked.
  • 5. Motor feedback: If mechanical components are sound but E16 persists, the control may be misinterpreting motor speed fluctuations. Inspect the motor and tachometer as per E08.
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Repair Difficulty

Medium 3/5

Required Part

Suspension Dampers
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