E19
Montpellier EEPROM / Program Memory Error

Washer-dryer displays E19 and may not start or may freeze during program selection; often linked to EEPROM or program memory issues.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted firmware on main PCB, Electrical surge damage, Faulty main control board, Loose programming connector

How to Fix / Troubleshooting

Safety first: Unplug the appliance before accessing the control board.

Step-by-step checks:

  • 1. Hard reset: Disconnect power for at least 15 minutes. Reconnect and test. Some transient memory errors can clear after a full power-down.
  • 2. Check supply quality: Ensure the appliance is connected to a stable mains supply, not via long extension leads or multi-way adaptors that may cause voltage drops.
  • 3. Inspect PCB: Remove the control board housing and look for signs of damage or corrosion. If present, the PCB should be replaced.
  • 4. Firmware reprogramming: Some Montpellier boards can be re-flashed with updated firmware using manufacturer tools. This must be done by an authorised service centre.
  • 5. Replace PCB: If E19 persists and reprogramming is not possible, replace the main control board with the exact Montpellier part number for your model.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board (PCB)
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