Montpellier Door Lock Stuck Closed

Washer-dryer door will not open at the end of the cycle; no error code displayed and drum is not spinning.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Door interlock jammed, Control board not sending unlock signal, Residual water level not fully drained, Mechanical latch misalignment

How to Fix / Troubleshooting

Safety first: Do not force the door open with tools; this can damage the cabinet and glass. Unplug the appliance before attempting manual release.

Step-by-step checks:

  • 1. Wait and power reset: Allow 2–5 minutes after the cycle ends for the lock to release. If it does not, unplug the machine for 5 minutes and try again.
  • 2. Check for water in drum: If water remains, drain via the pump filter hose or filter cap. The lock may stay engaged if water level is high.
  • 3. Manual release: Many Montpellier models have a manual door release near the pump filter (a pull cord or lever). Access the lower front flap and pull the release to open the door.
  • 4. Inspect door lock: Once open and unplugged, remove the door lock and inspect for mechanical damage or overheating. Replace the door interlock if faulty.
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Repair Difficulty

Medium 3/5

Required Part

Door Interlock Assembly
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