Montpellier Contamination / Seal or Drum Edge Staining

Washer-dryer leaves grey or black marks on clothing after wash or dry cycles.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty door seal with grease or mould, Build-up of fabric softener and dirt, Worn drum paddles or sharp edges, Oil from failing bearings

How to Fix / Troubleshooting

Safety first: Unplug the appliance before inspecting internal drum components.

Step-by-step checks:

  • 1. Clean door seal and drum: Wipe the seal and drum thoroughly with a degreasing cleaner. Run an empty hot wash with machine cleaner.
  • 2. Inspect drum paddles: Check the plastic lifters inside the drum for cracks or rough edges that could snag or mark clothes. Replace damaged paddles.
  • 3. Check for bearing oil: If there is brown or oily residue around the rear of the drum or under the machine, bearings may be failing and leaking grease, requiring bearing or tub replacement.
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Repair Difficulty

Medium 3/5

Required Part

Drum Paddle (Lifter)
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