New World User Interface Mechanical/Electrical Fault

Control knob or buttons on the washer-dryer are unresponsive or intermittent.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn rotary encoder or knob, Stuck buttons due to detergent residue, Loose control panel connector, Faulty UI PCB

Safety: Unplug the appliance before removing the control panel.

Clean around buttons and knob: Wipe away detergent residue and dirt that may be jamming buttons.
Check knob engagement: Ensure the program selector knob is firmly attached to the shaft. Replace if cracked.
Inspect UI connections: Remove the top cover and reseat the control panel connectors and ribbon cables.
Replace UI PCB if needed: If specific buttons or the knob remain unresponsive, replace the control panel PCB with the correct New World part.

Medium 3/5

Control Panel PCB

Check Price on Amazon

We may earn a commission from links on this page.