E10
New World Water Supply / Inlet Detection Fault

Washer-dryer shows E10 and will not start; often accompanied by no water intake or immediate abort of cycle.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

No water supply to machine, Blocked inlet valve filters, Faulty flow meter (if fitted), Incorrectly installed or kinked inlet hose

How to Fix / Troubleshooting

Safety: Turn off water and unplug before disconnecting hoses.

  • Confirm water at tap: Open the supply tap feeding the New World washer-dryer and verify strong flow by disconnecting the hose and running it into a bucket.
  • Clean inlet filters: Remove hoses from the rear of the machine and clean the mesh filters in the valve inlets as described for E02.
  • Check for flow meter (if present): Some New World models use a flow meter in line with the inlet valve. Inspect its wiring and ensure the small turbine inside is not jammed with debris. Replace the flow meter if defective.
  • Inspect hose routing: Ensure hoses are not kinked behind the appliance and that any anti-flood devices are not tripped.
  • Test fill: Reconnect everything, restore power and water, and run a rinse cycle. If E10 persists despite good supply and clean filters, the inlet valve or control PCB sensing circuit may be faulty and should be tested and replaced as needed.
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Repair Difficulty

Medium 3/5

Required Part

Water Inlet Valve Assembly
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