Washer-dryer shows E15 and door remains locked at the end of the cycle.

Safety: Switch off and unplug the appliance. Do not force the door open with excessive strength as this can damage the cabinet.

• Wait for safety delay: Many New World washer-dryers have a 1–2 minute delay before unlocking. Ensure this time has passed.
• Emergency release: Check for an emergency door release tab behind the lower front panel or near the pump filter. Pull gently to mechanically release the lock.
• Inspect door lock: Once open and unplugged, remove the door seal retaining band and access the door interlock. Check for signs of overheating or mechanical jamming. Replace the door lock assembly if suspect.
• Check handle and latch: Inspect the door handle and latch hook for cracks or wear that might prevent full engagement. Replace damaged parts.
• Test operation: After replacing components, run a short cycle and confirm the door locks and unlocks correctly. If E15 persists, the PCB output to the lock may be faulty and require professional replacement.