E16
New World Excessive Foam / Suds Detection Fault

Washer-dryer displays E16 and stops; often associated with excessive foam in the drum.

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Possible Causes

Overdosing detergent, Using non-HE (high-efficiency) detergent, Blocked pressure chamber misreading water level, Faulty foam detection via motor feedback

How to Fix / Troubleshooting

Safety: Unplug the appliance if foam is leaking from the drawer or door.

  • Reduce detergent: Use only high-efficiency detergent suitable for washer-dryers and follow the dosing instructions for your water hardness and load size.
  • Run rinse-only cycles: Select a rinse and spin program without adding detergent to flush out excess suds.
  • Clean pressure system: If E16 recurs frequently, clean the pressure hose and chamber as described under E04 to ensure accurate water level and foam detection.
  • Check load size: Avoid overloading the drum, especially when using combined wash-dry cycles, as this can increase foaming and reduce rinsing efficiency.
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Repair Difficulty

Easy 2/5
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