Washer-dryer shows E17 and will not spin; display may indicate unbalanced load.

Safety: Wait until the drum stops completely before opening the door.

• Redistribute load: Open the door and manually separate and redistribute laundry evenly around the drum. Remove or add items to balance the weight.
• Run spin-only: Select a spin-only program and check if the machine now reaches full spin speed without E17.
• Check installation: Ensure the New World washer-dryer is level and stable on all four feet. Adjust the feet and lock nuts as needed.
• Inspect dampers: If the machine frequently fails to spin with balanced loads, inspect the suspension dampers and springs for leakage or wear. Replace worn dampers to restore proper vibration control.