New World
Door Stuck Closed / Mechanical Jam
Washer-dryer door will not open at end of cycle; no error code displayed.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Door lock still energised due to hot water, Mechanical failure of door handle, Swollen or misaligned door seal, Faulty door interlock not releasing
How to Fix / Troubleshooting
Safety: Switch off and unplug the appliance. Do not force the door violently.
- Allow cooling time: Wait 2–5 minutes after the cycle ends; some models keep the door locked until the drum temperature is safe.
- Check water level: If water is still visible, run a drain-only program or manually drain via the pump filter.
- Use emergency release: Access the emergency door release (if fitted) behind the lower front panel and pull gently.
- Inspect handle and lock: Once open, check the handle mechanism and door catch. Replace broken parts or the door lock assembly if it sticks mechanically.
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Repair Difficulty
Medium
3/5
Required Part
Door Handle and Latch
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