New World Excessive Noise / Drum Bearing or Suspension Fault

Washer-dryer is extremely noisy during spin; banging or rumbling sounds from drum area.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn drum bearings, Loose drum pulley, Failed suspension dampers, Foreign object trapped between inner and outer drum

How to Fix / Troubleshooting

Safety: Unplug the appliance. Avoid running the machine at high spin if severe noise is present, as further damage may occur.

  • Check for foreign objects: Shine a torch through the drum holes and rotate the drum slowly to look for bra wires or coins scraping the outer tub. Remove via heater opening or sump hose if found.
  • Test bearing play: With the door open, lift the inner drum up and down. Excessive movement or a grinding feel indicates worn bearings.
  • Inspect pulley and dampers: Remove the rear panel and check the drum pulley bolt is tight. Inspect suspension dampers for oil leakage or broken mounts; replace if worn.
  • Plan bearing replacement: Bearing replacement on New World washer-dryers is a major job requiring tub removal and press tools. Consider professional service if bearings are noisy.
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Repair Difficulty

Professional Required 5/5

Required Part

Drum Bearing Kit
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