New World Program Interruption / Control Logic Fault

Washer-dryer stops mid-cycle without draining or spinning; lights may remain on.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Intermittent door lock contact, Faulty control PCB, Power dips or surges, Overheating causing thermal protection

How to Fix / Troubleshooting

Safety: Unplug before internal checks.

  • Check door lock: Ensure the door is firmly closed and the lock engages. Inspect and replace a loose or intermittent door interlock.
  • Power reset: Unplug the machine for 5–10 minutes, then reconnect and try a different program.
  • Monitor for overheating: If the machine stops during drying, check for blocked vents and clean the condenser and ducts.
  • PCB diagnosis: If interruptions persist across programs, the main control PCB may be faulty and should be replaced by a technician.
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Repair Difficulty

Hard 4/5

Required Part

Door Interlock Assembly
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